Delete your account
You can delete your business and everything in it at any time. Do it in the app, or write to us if you no longer have the app or the phone.
- In the app
- More, then Delete my account, then your PIN.
- Without the app
- hello@invoprice.com
In the app
Open More, choose Delete my account, and enter your PIN. The screen shows how many invoices are still unpaid and lets you save a copy of your invoices first.
By email, without the app
Write to hello@invoprice.com with the subject Delete my account. Include your business name and the phone number you sign in with.
A person reads it. Before anything is deleted we check the request comes from the account holder, by asking you about something only the account holder would know, such as a recent invoice number. We never ask for your PIN, and anyone who does is not us.
Once we have checked, we start the same deletion the app starts, and we reply with the date it takes effect.
What happens
- When
- 30 days after the deletion starts. Until then, signing in again stops it, and nothing else is needed.
- What goes
- Your customers, your products, your prices, and the copy of everything on your phone.
- What stays
- The invoices you already sent, kept for seven years as the law requires, and the record of who at InvoPrice read or changed your account. A buyer keeps whatever you sent them, the PDF or the message, but the link you sent stops opening.
More about your data
What we hold and why is on the privacy page. Anything else, reach a person.